Trust center

Built to be trusted

You share some of your most personal moments with MindNest. Here is exactly how we look after them.

Never sold

We don’t sell or share your data for advertising. Ever.

No trackers

No analytics, ad pixels or tracking cookies.

Encrypted notes

Relationship notes are end-to-end encrypted on your device.

Delete anytime

Clear chats or delete everything from Settings, instantly.

Policies

Compliance

The privacy laws and principles our practices are designed around.

GDPR & UK GDPR

Lawful bases, explicit consent for health data, data subject rights, Standard Contractual Clauses for transfers.

Nigeria Data Protection Act 2023

Consent, purpose limitation, data subject rights and breach notification to the NDPC.

California (CCPA / CPRA)

Right to know, delete and correct. We do not sell or share personal information.

Responsible AI

Clear AI disclosure, crisis detection, topic guardrails, and no training on your conversations.

Sub-processors

Service providers that may process personal data on our behalf.

ProviderPurposeLocation
OpenAIAI replies, insights and voiceUnited States
Hosting & database providerRunning the app and storing dataRegion of deployment
ip-api.comCountry lookup from IP (not stored)Germany / global
Freesound.orgOptional community music streamingSpain
SpotifyOptional: shows, browses and controls your music (only if you connect)Sweden / global
Apple (Apple Music)Coming soon: same as Spotify, only if you connectUnited States
ResendDelivering account, support and letter emailsUnited States

Data requests: privacy@mindnesthq.site · Security reports: security@mindnesthq.site